Hozio’s Refund and Cancellation Policy
Refund and Cancellation Policy
We provide an extensive portfolio for you to view before hiring us for your project so you can see the quality level of our work and be completely comfortable working with us. If you have any questions or reservations, please contact us prior to making a payment for our services. Thank you!
Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all money paid is retained by Hozio Inc. and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
SEO Services (Search Engine Optimization) / GMB (Google My Business)
Hozio inc. does not require a contract. We have a policy where the client can cancel at any time with written notice. We require 30 days notice prior to canceling any services. Once your account has been canceled you will not be charged for any service fees going forward. Past service fees will not be refunded.
Payments for past months of web hosting are non-refundable. Hosting accounts are set up at the time of order and are allotted a specific amount of server resources, according to the plan purchased. If the client did not make use of the account, payment for services is still due. Hosting accounts are not canceled until notice is received from the client, or until 15 days after the due date of payment not received. If the client paid for the hosting account 6 or 12 months ahead and cancels service before the plan expiration date, a refund may be given for the months not yet elapsed. If the client received free products and/or services with their hosting plan purchase, the value of the free services will be deducted from the refund amount.
If we receive a chargeback or payment dispute from a credit card company or bank, your service and/or project will be suspended without notice. A chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a dispute for a valid charge from us is fraud and will be rebutted. Please read and make sure you fully understand our refund policy prior to making a payment.
The best company out there!! OK Petroleum has worked with Steve from Hozio for 11 years, and he and his team have been nothing short of amazing, helping OK Petroleum make our mark on the internet! I would definitely recommend you try out Hozio.
The Big Bounce
Steve and his staff really know what they are doing…! We originally hired them to build us a new website and were so impressed with how it came out, that now they do our SEO and web hosting. Anyone looking to boost their sales and online presence needs to contact them. There are a secret weapon for small business. We would definitely recommend them to anyone!
Scott Kupetz D.M.D.
We have been a client of Hozio for over 8 years and could not be happier. Steve is amazing at what he does. We added a location and needed to be know in the area. We were up in running with new patients in a few days and they keep coming! Rita is absolutely fantastic to work with she is ALWAYS kind and happy help with anything. I highly recommend Hozio.
Shaolin Self Defense
Shaolin Self Defense Centers
I am the owner and operator of Shaolin Self Defense Centers in West Babylon. The karate school has been with the community since 1984 and I became the owner in 2005 and 10 years ago is when I met Steven Orandello of Hozio. Besides becoming a great friend he has helped me with marketing in so many ways. Between my website being redone, also understanding more of social media for advertising, and becoming the lead position on google my student base has increased so much over the years. Because of his knowledge and great skill of marketing I am in a better position in business then I ever been. THANK YOU SO MUCH!
I have been with Hozio for more than five years. John and Steve are very professional and have given me terrific results while staying with in my budget. I highly recommend using them.
Great help and input from setting up my company website to starting and executing an SEO plan.
Price Point NY
Steve and his team created an outstanding website for our company and helped guide us through SEO with ad words. Definitely recommend their services for anyone looking to create an online presence.
My Office Support
They consistently exceed my expectations. Great job.
J&P Professional Home Inspections
I have used Steve with Hozio almost 2 years now and was the first SEO after many that finally produced results for me and my small business. Highly recommend!
Dark Storm Industries
We have been using Hozio for SEO on our e-commerce website for about two years now. They have helped us grow dramatically from a start up to a number 1 ranking and over a quarter million page views a month. I highly recommend their services.
Hozio adds excellent ongoing value, service and support for our software company. John and his team are awesomely caring and responsive. When I’ve got questions, they’ve got answers and solutions. I highly recommend!
These guys are great! 👍 We’ve been working with the owner Steve who is well versed in his knowledge of SEO and how everything works. Being in business we understand the importance of taking the time to explain to a customer how you’re going to do what you’re about to do. Steve has always made me feel comfortable and confident in his company’s ability to deliver in an area that many companies struggle with. If you’re looking for a marketing firm that will deliver results for you and your company stop scrolling and call!!
Unbelievable company, prompt, courteous and most knowledgeable in the business.